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PRODUCT DISPLAY Unique design and 100% Brand New! CUSTOMER SATISFACTION Please don`t hesitate to contact us if you have any questions or concerns before or after your purchase. We are committed to your 100% satisfaction.   PAYMENT There are many payment methods available on DHgate.com such as credit cards, real-time bank transfers, offline payments (bank transfers and Western Union). You can choose a method which is the most convenient for you. To protect your interests, your payment will be temporarily held by DHgate, and will not be released to us until you receive your order and are satisfied with it. SHIPPING 1. Shipping cost: Click “Shipping and payment” tab on the product detail page, and you will see the delivery details. You can calculate shipping cost by inputting the required information. 2. Time in transit: Transit time varies with different shipping methods.   3. Item Processing Time: The processing time for a specific order varies with the product type and stock status. Mostly, processing time can be 3 to 15 working days. RETURN POLICY If you want to exchange the items received, you must contact us within 3 days of the receipt of your order. And you should pay the additional shipping fees incurred and the items returned should be kept in their original status. FEEDBACK Since your feedback is very important to our business`s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It`ll just take you 1 minute. Thank you! Pen Length : 13.5cm approx. Write : smooth Refill: International standard refill Ink color: Black Use: Mechanical Roller -Ball pen guide Feather: with serial numbers on the clip